Course curriculum

  • 1

    Course Orientation

    • Course overview, description and outline
  • 2

    Module 1: Basic Communication Skills

    • Objectives

    • A brief history of Communication

    • What is Communication?

    • Types of communication

    • Communication Process
  • 3

    Module 2: Effective Communication in Healthcare

    • Module Overview and Objectives

    • What is Communication and why does it matter?

    • The Importance of Communication in Healthcare

    • Common Barriers in Communication

    • Keys to Improve Communication with Patients

    • AIDET Communication

    • AIDET _ Five Communication Behaviors_ Acknowledge, Introduce, Duration, Explanation, and Thank You.

    • Communication in Multidisciplinary Healthcare Teams

    • Tips

    • Final Assessment Test

    • Evaluation Survey